Appearance
Your Privacy
You were invited into somebody else's notarisation, so it is reasonable to want to know what we hold about you, why, and for how long. This page says so plainly.
Before you were invited
Two checks ran before the invitation reached you, neither of them about you personally.
Your mobile number was checked as it was typed. Not against your identity — against the format and the network, so that an invitation is not sent to a number that cannot receive it. A signatory who never gets the code cannot take part, and the commonest cause is a digit entered wrongly at booking.
Your details were compared against the other people on the document. If your email, phone or name matched somebody already named, the invitation was refused. This stops one person being entered twice under two roles, which would put a false attendance on a notarial record.
When you join a session
Your connection is checked. So is everybody's, including the notary's and the person who booked it. It looks at the connection you arrive on, not at you, and it exists because a video notarisation can be attacked in ways an in-person one cannot.
A flagged connection is common and usually innocent — a corporate VPN, travelling, an unusual network. It is shown to the notary as one fact among several. The decision to admit you is entirely theirs, and they can ask you about it on the call.
What is kept, and for how long
| What | Kept | For how long |
|---|---|---|
| Your name, email and mobile | Yes | With the notarial record |
| Your NIN or BVN number | No | Only a one-way fingerprint that cannot be read back |
| Identity documents and photographs you uploaded | Yes | With the notarial record |
| The recording of your session | Yes | With the notarial record |
| Your signature on the document | Yes | It is part of the document |
| Where you told us you were signing from | Yes | It determines which certificate is issued |
Your identity evidence is kept, and a witness's is not. This is the one difference worth understanding. A witness watches; their evidence is deleted shortly after the session. You executed the document, and the evidence of who you were is part of what makes that notarisation stand up if it is ever questioned — years later, in a dispute nobody currently anticipates.
It is retained with the document, not with your individual session, so it survives past the day you attended and for as long as the notarial record itself is kept. Notarial records are kept for many years by law.
What is not tracked
- Your location is not read from your device. You typed which state or country you were in. Nothing looks at GPS, and nothing follows you afterwards.
- Your ID numbers are not stored. The fingerprint kept in their place can confirm a match; it cannot produce the number.
- You are not enrolled in anything. Being invited as a signatory does not create an account, does not add you to a mailing list, and does not mean you hear from us again once the document is done.
Who can see what
- The notary sees your verification result, your identity evidence, your declared location and your session.
- Platform administrators can reach the same material, and do so only where there is a reason — a support request, an investigation, a legal demand.
- The other people signing see your name and whether you have signed. They do not see your email address, your phone number, your identity documents or your verification details. You see the same about them, and no more.
- The person who booked the notarisation sees your name, whether you have signed, and what is still outstanding on your part — because they are the only person who can chase it. They do not see your identity evidence.
- Nobody else. Your identity evidence is not attached to the certificate and is not filed with the court.
Your rights
Under the Nigeria Data Protection Act you may ask what is held about you, ask for it to be corrected, and object to how it is used.
There is a limit worth knowing in advance: a notarial record cannot simply be deleted on request. Once a document has been notarised, the record of who appeared and what they produced is evidence, and it is retained because the law requires it — not because we would prefer to keep it. A request to erase it will be answered honestly rather than quietly ignored, and what can be removed will be.
To make a request, or if something on this page concerns you, contact [email protected]. If you are unhappy with the answer you can complain to the Nigeria Data Protection Commission.