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Client Guide
Welcome to NotariseIt. This guide covers everything you need to get a document notarised online — from creating your account to receiving your certified certificate.
What you can do as a client
- Search for and browse registered notaries on the platform
- Add up to three witnesses to a session, each verified before it begins
- Book a live video notarisation session with a licensed notary public
- Upload one or more documents to a single session
- Sign documents digitally — typed signature or handwritten via your phone
- Receive your notarised document and a tamper-proof certificate by email, and download both from your account
- Verify any certificate online at any time, for free
- Download and manage your document history
- Request a full export of your personal data (NDPA 2023)
- Get instant answers from the AI-powered Help Bot available on every dashboard page
Quick links
| Task | Where to start |
|---|---|
| New to the platform | Getting Started |
| Verify your identity | Identity Verification |
| Book a session | Booking a Session |
| Test your camera and mic before a session | Pre-Session Tech Check |
| What happens during a session | Your Notarisation Session |
| Download your certificate | Documents & Certificates |
| Account, security, and data | Account & Security |
| Get instant in-dashboard help | Help Bot |
| Add witnesses to a session | Witnesses |
| Understand what you are charged | Billing & Payments |
| See how long we keep your data | Data & Privacy |
What it costs
The platform is free to use. There is no subscription, no monthly fee, and no session limit for clients. You pay only for the notarisations you actually book.
Each notarisation is chargeable. When you book, you pay:
| Notarisation fee | Set by your notary, per document. The law sets a minimum of ₦5,000 for any notarial act, and notaries may charge more. |
| Service charge | A small platform fee on the notarisation fee. |
| VAT | 7.5%, charged on the service charge only. |
| Payment processing fee | Paystack's charge for taking the card payment — 1.5% + ₦100, capped at ₦2,000. |
You see the full breakdown, including the exact amount that will leave your account, before you pay. See Booking a Session.
Why no prices on notary profiles?
Every notary sets their own fees, above the ₦5,000 statutory minimum, and per-page documents are priced by length. A single published figure would be wrong for most bookings, so prices are shown for your actual documents once you are signed in and building a booking — never as a headline number you cannot rely on.
Subscription plans (Pro, Elite, Enterprise) apply to notaries and organisations, not clients. See Subscription Plans for details.